Welcome Package
Up to $7,500 + 550 Free Spins
Spread across your first 10 deposits
Wagering
50× on bonus funds only
Max bet (bonus active)
$7 AUD
Min deposit
$30 AUD per claim
Max win from free spins
$60 AUD

Contact Rickycasino

Need help with Rickycasino? Email support@rickycasinocasino.click for assistance with your account, payments, technical issues, bonus questions or responsible gambling requests. The support team will review your message and provide guidance as soon as possible.

Rickycasino holds a licence from the Comoros (AOFA), reference ALSI-202508056-FI2, and a licence from the Tobique Gaming Commission, licence No. 0000002. The site runs on 128-bit SSL encryption with PGP technology to protect player data and transactions.

Welcome PackageUp to $7,500 + 550 Free Spins

  1. OperatorNovatrix S.R.L.
  2. Established2021
  3. Total Games4,000+
  4. PlatformSOFTSWISS

How to get in touch

For assistance, contact the Rickycasino support team by email at support@rickycasinocasino.click. Email is the best way to provide the details needed to understand your question and check the matter properly. Please use an email address connected with your account where possible.

You can contact support about common account and service matters, including:

  • Account access, profile details and verification questions
  • Deposit, withdrawal and payment enquiries
  • Questions about bonus terms or eligibility
  • Technical problems, errors or difficulties using the site
  • Responsible gambling requests, including help with account controls or taking a break

What to include in your email

To help support respond more quickly, include your account email address or username, a short description of the issue and any relevant details, such as when the problem occurred or what you were trying to do. If the matter involves an error or display problem, attach screenshots where relevant. Do not send your password or other unnecessary security information.

Please send one clear message with the relevant information where possible. Support usually replies within 24 hours, although response times can vary depending on the nature and complexity of your request. If you are contacting support about responsible gambling, explain what assistance you are seeking so the request can be handled appropriately.